The doctors and staff of East Melbourne Eye Group follow a code of conduct that commits us to behaving in a respectful and professional manner. In return, we expect visitors, patients and accompanying family members to adhere to the East Melbourne Eye Group Patient Code of Conduct outlined below.
East Melbourne Eye Group Patient Code of Conduct
This code outlines the expected standard of conduct for patients. By attending the practice you agree to uphold this standard and understand that failure to do so may result in discontinuation of treatment.
We ask all patients and visitors to help us to make the Practice a safe place for everyone and require patients and visitors to act with courtesy and respect.
Patients will refrain from:
Our staff, doctors and other visitors have a right to feel safe
We have a one strike tolerance policy. Anyone who breaks this code of conduct will be asked to leave (police may be called) and discharged from the practice.
If you are subjected to any of these behaviours or witness inappropriate behaviour, please report to any staff member.
The clinic will be closed from Monday 6th November 2023 and will re-open on Wednesday 8th November 2023.
The clinic will be closed from Friday 22nd December 2023 and will re-open on Monday 8th January 2024.
From the team at East Melbourne Eye Group, we wish all of our patients & referrers a happy & safe festive period.
The Christmas holiday period can be a very busy time, please take a moment to ensure you have enough scripts to cover you over the holiday period and your referrals are up to date.